Return Policy

Return & Exchange Policy

At Senjoo we stand behind our products and look to delight our customers. Each piece is crafted with love and care, reflecting our commitment to quality and craftsmanship. Our commitment to delivering top-notch products means that we take every precaution to ensure that your order is fulfilled accurately and meets our stringent quality standards.

However, we regret to inform you that we do NOT accept returns or exchanges unless there are quality issues with your purchase. Therefore, please exercise caution before finalizing your order, take a moment to review your choices and ensure that you have selected the correct color, size, and quantity.

Size Variations

We take pride in our handmade process, although we strive to minimize any inconsistencies, a slight size variation of up to 3% may still be possible due to the nature of our craftsmanship and the elasticity of the fabrics. Please note that these slight size variations should not be regarded as quality issues and will not be considered a valid reason for requesting an exchange, return or refund.

Color Variations

Please note that colors displayed on screens may differ slightly due to inherent variations. To ensure complete satisfaction, we recommend purchasing sample fabrics for color & texture confirmation if you have any doubts.

Contact Us

If you have any questions or concerns about your purchase, send us an email on aftersale@senjoohome.com along with your order ID and our customer service desk will assist you. We are here to help and ensure that you are completely satisfied with your Senjoo experience.